Last update: 10/01/2025

SCOPE
This privacy policy applies to information, including personal information, collected about you byGroupe Chalinfo (Impressions Chalinfo Inc. and its affiliates and subsidiaries). Groupe Chalinfo is committed to protecting your privacy and supports a general policy of transparency regarding how we collect, use, and disclose your personal information.

PURPOSE
The purpose of this privacy policy is to inform you of Groupe Chalinfo’s practices regarding the collection, use, and disclosure of personal information provided to it through access to its websites, or through the use of its websites or any related services or products, or collected in any other way by Groupe Chalinfo. By purchasing our products or using our services or websites, you consent to the collection, use, and disclosure of your personal information (as defined below) in accordance with the following terms and conditions. This privacy policy also explains how you can contact us if you have any questions about your personal information or if you wish to modify or delete any personal information that Groupe Chalinfo has about you. We strongly recommend that you take the time to read this Privacy Policy and keep it for future reference.

PERSONAL INFORMATION
For the purposes of this Privacy Policy, “personal information” means information about an identifiable individual.

Personal Information We Collect
The personal information collected may include: • Contact information (such as name, mailing address, email address, and personal phone number);

• Professional information (such as company name, business phone number, and job title)

How we use your personal information
We use your personal information to:
• Provide you with personalized services and interactive communication;
• Do whatever is necessary to administer these services;
• Conduct research, develop, manage, protect, and improve these services;
• Inform you about new products and services that may be of interest to you;
• Develop and cultivate our relationship with you and to communicate with you.

Situations in which we disclose your personal information
Except with your consent, we do not sell, license, exchange, or rent your personal information to third parties. Groupe Chalinfo may share personal information with third parties hired to help us provide services to you or to carry out one or more of the above objectives. These service providers are not permitted to use your personal information for any purpose other than to provide such assistance, and they are required to protect your personal information disclosed by Groupe Chalinfo and to comply with the general privacy principles described in this privacy policy. Groupe Chalinfo reserves the right to disclose your personal information to a third party if a law, regulation, search warrant, subpoena, or court order requires or authorizes us to do so. Groupe Chalinfo also reserves the right to disclose or transfer personal information to a third party in the event of a sale (including liquidation, realization, foreclosure, or repossession), lease, merger, actual or proposed consolidation, or any other type of acquisition, assignment, transfer, sale or financing of any or all parts of the Chalinfo Group or any business, asset or share of the Groupe Chalinfo or any division of the business, so that you can continue to receive the same products and services from the third party.

Knowledge and consent
Groupe Chalinfo collects personal information about you only when you voluntarily provide it. We will usually seek your consent for the use and disclosure of your personal information at the time we collect it. In certain circumstances, your consent may be sought after the information has been collected but before it is used (for example, when we wish to use the information for a purpose that has not been previously identified). The form of consent sought, whether express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable policy. If you wish to withdraw your consent, please contact Groupe Chalinfo by email at info@chalinfo.com or by mail, addressed to: Groupe Chalinfo, 273 Principale, Lachute, Quebec, Canada J8H 2Z7. We will inform you of the consequences of withdrawing your consent. We will not require, as a condition of providing a product or service, that you consent to the collection, use, or disclosure of information other than that which is necessary for the legitimate and expressly stated purposes for which the information is provided.

Use or Disclosure for Marketing Purposes
Unless you have requested not to receive marketing materials, we may also use your personal information (without disclosing it) to promote and market other products, services, and special offers on our behalf or on behalf of our affiliates or business partners, including through direct marketing. We may also disclose your name and mailing address to these affiliates or business partners so that they can send you promotional materials directly. You may choose not to allow us to use or disclose your personal information for direct marketing purposes by contacting us as indicated below (see the section “Contacting us and correcting or updating your information”).

How we protect your personal information
Groupe Chalinfo makes commercially reasonable efforts to ensure that the personal information collected about you is protected from loss and unauthorized access. This protection applies to information stored electronically and on paper. Access to your personal information is limited to those individuals who have a business need to know the information for the purpose for which it was provided. In addition, Groupe Chalinfo uses generally accepted information security techniques, such as firewalls and access control procedures, to protect your personal information from loss and unauthorized access.

COOKIES
Groupe Chalinfo uses cookies to manage its website and email programs. We do not use cookies to collect or store personal information. A cookie is a small file that is installed on your computer when you visit a website. Cookies are used to store non-personal information used to manage your experience on the website, such as your browser type. A cookie may also store information about your preferences in order to personalize your experience on the website. Cookies help us understand how consumers use our websites and email programs so that we can design better services in the future.

LINKS TO THIRD-PARTY SITES
The chalinfo.com website may provide links to third-party websites. You should be aware that the administrators of websites linked to our website may also collect your personal information (including information generated through cookies) when you access their website through these links. Groupe Chalinfo assumes no responsibility for how such third parties collect, use, or disclose your personal information; therefore, it is important to read their privacy policies before providing them with personal information.

CHANGES TO THIS PRIVACY POLICY
Groupe Chalinfo reserves the right to change this privacy policy at any time without notice. At all times, the privacy policy posted on chalinfo.com website will be deemed to be the privacy policy in effect.

CONTACTING US, CORRECTING OR UPDATING YOUR INFORMATION
You can help us ensure that your personal information is accurate by informing us of any changes to that information. If you have any questions about Groupe Chalinfo’s privacy policy or if you want to access, correct, or update your personal information, you can contact us in one of the following ways:

Email: info@chalinfo.com
Phone: 450-562-0707
By mail:
Groupe Chalinfo

273 Principale
Lachute, Quebec J8H 2Z7
Canada